Force Motors introduces three-year complimentary roadside assistance

Force Motors has announced the launch of its comprehensive Roadside Assistance (RSA) programme, now offered complimentary for three years across all its product lines- Traveller, Trax, Monobus, Urbania, and Gurkha.

A first-of-its-kind initiative in India’s commercial vehicle segment, this programme is a part of Force Motors’ continued efforts to enhance the ownership experience and ensure round-the-clock customer support across India. The programme covers a wide range of services, from breakdown support and accident assistance to towing and on-site repairs, aimed at minimizing downtime and delivering peace of mind to every customer.

“Our customers place their trust in Force vehicles every day, and it is our responsibility to stand firmly by that trust,” said Prasan Firodia, Managing Director, Force Motors, adding that, “With the three-year complimentary Roadside Assistance program, we aim to provide total support throughout their journey- reaffirming our commitment to reliability, responsiveness, and care. This initiative marks another milestone in our continued investment in enhancing the ownership experience and building long-term trust through dependable service”.

Key features of Force Motors roadside assistance:

• Complimentary coverage for 3 years from date of vehicle purchase

• 24x7 toll-free helpline, available 365 days a year in multiple languages

• Free towing up to 100 km to the nearest authorized Force workshop

• On-site repair support for minor mechanical or electrical issues

• Accident assistance including vehicle recovery and coordination with workshops

• Tyre change, battery jump-start, and key-related assistance

• Emergency coordination services, such as message relay, conference calling, and nearest workshop guidance

• Add-on convenience benefits including legal and medical referrals, hotel or taxi coordination, and vehicle custody support in case of delays.